a) Nine (9) areas have been completed and these include the migration of the following systems into SITA data centres from SARS i.e. SMS Gateway, e-Home Affairs, BQMS and e-Visa. Eighteen (18) areas are in progress and five (5) have not started.
b) The two (2) areas that are part of SITA’s responsibility involve switching centres across the country and one has been completed and another one is in progress.
c) We have installed generators in all Live Capture offices.
d) The Department engaged SITA with regard to the Telkom Trunk Failures to review our Service Level Agreements with SITA in order to improve support turnaround times.
e) The Department is currently addressing the issue of obsolete network devices by doing a technology refresh of the Network Equipment, namely Routers and Switches, in a phase approach.
The Department has managed to purchase the following new Network devices: