e) Management of the National Student Financial Aid Scheme (NSFAS) bursary Mr T Mashalaba, Director Financial Accounting, led the presentation which highlighted the following key issues: . NSFAS loans and bursaries made up 82% of WSU student fee income. The total allocation of the NSFAS funding for the 2012 academic year was R251 million and 5654 students were not allocated NSFAS bursaries owing to the huge demand. . The challenges in funding were extensive owing to the demand for financial assistance which exceeded the supply. . WSU was using very old ITS version system for the capturing of student data who qualified for NSFAS. Other institutions were using Integrator II which was fast and very effective. . The Financial Aid Office of the institution was in a poor condition. The documents were being kept in card boxes underneath the tables, photocopy and printing machines were not properly functioning, more than 50% of the computers were bought before 2002 and used old programmes, furniture in the office was in poor state and 18 staff members had been on contract for the past five years. . The shortfall of the NSFAS funding was R28 million and the university required an additional R78 million to cater for all the needs of students.