2023-w467 - 16 March 2023

Jan Naudé De Villiers to ask the Minister of Home Affairs

What (a) is the salary of each (i) chief executive officer and (ii) top executive position in each state-owned entity reporting to him and (b) total amount does each get paid to attend a meeting?

Reply from the Minister of Home Affairs on 16 Mar 2023

The question was referred to the entities and they responded as follows:

Electoral Commission.

(a)(i) Annual Salary of the Chief Electoral Officer: R2 251 892, 50

(a)(ii) Not applicable

(b) Not applicable

Government Printing Works

(a)(i) Chief Executive Officer – R 2 068 458.00 (Total Cost per annum)

(a)(ii) Not applicable

(b) Not applicable

END

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2023-w269 - 16 March 2023

Adrian Christopher Roos to ask the Minister of Home Affairs

(1)(a) What total number of visa and/or permit applications were processed in total in the period 1 November 2022 to 31 January 2023, (b) what number of visa and/or permit applications were rejected based on missing documents and (c) how do the documents go missing when they are supposed to be captured and scanned electronically by VFS Global; (2) what total number of marriage certificate applications were rejected because (a) no proof of marriage was attached and (b) the marriage certificate was missing from the application; (3) with reference to applications lodged through VFS Global, (a) why is an applicant not allowed to have a copy of the checklist and (b) why must the applicant follow the appeal process and pay an additional application fee to VFS while the reason for the appeal is a supporting document lost by his department?

Reply from the Minister of Home Affairs on 16 Mar 2023

(1)(a) The total number of visa and/or permit applications that were processed in total in the period 1 November 2022 to 31 January 2023 is 17 093.

(1)(b) The number of visa and/or permit applications that were rejected based on missing documents is 333.

(1)(c) In the Visa Adjudicating System when certain documents are not attached by the applicant, the Adjudicator will give ...

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2023-w592 - 16 March 2023

Anna Maria Van Zyl to ask the Minister of Home Affairs

(1)What total number of offices of his department that are located in the (a) Walter Sisulu Local Municipality and (b) Senqu Local Municipality; (2) whether he will furnish Ms A M van Zyl with a list of the specified offices in each town; if not, why not; if so, by what date; (3) whether there is a mobile Home Affairs office that assists with the day-to-day services, such as the registration of births and deaths, in the towns and/or areas that are not serviced by his department; if not, why not; if so, what are the relevant details; (4) what number of mobile offices are available in the (a) Walter Sisulu Local Municipality and (b) Senqu Local Municipality; (5) whether he will furnish Ms A M van Zyl with (a) a timetable and (b) a list of areas visited by the mobile offices on a rotational basis; if not, why not; if so, by what date?

Reply from the Minister of Home Affairs on 16 Mar 2023

(1)(a) There are two offices situated in the Walter Sisulu Local Municipality, one in Burgersdorp and the other one in Maletswai.

(1)(b) There is one office situated at Sterkspruit in the Senqu Local Municipality.

(2) The offices are:

- Burgersdorp DHA Local Office Small

- Aliwal North DHA Local Office Medium

- Sterkspruit DHA Local Office Medium

(3) Yes, a mobile itinerary to visit ...

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2023-w626 - 16 March 2023

Adrian Christopher Roos to ask the Minister of Home Affairs

Whether, with regard to the bidding process for the visa and permit applications management tender which closed on 25 February 2022, a service provider has been appointed; if not, what is the (a) status and (b) timeline of the bidding process; if so, (i) who was the winning bidder and (ii) what was the (aa) value and (bb) duration of the contract?

Reply from the Minister of Home Affairs on 16 Mar 2023

a) The bid for the appointment of a transaction adviser for the visa and permit facilitation process that closed on 25 February 2022 was awarded on 24 May 2022 and a service provider was appointed. The bid was subsequently cancelled after discovering that the owner and director was convicted of money laundering in the Pretoria Specialised Commercial Crimes Court.

b) The timeline of the ...

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2023-w394 - 07 March 2023

Adrian Christopher Roos to ask the Minister of Home Affairs

What urgent steps will his department take to resolve the matter of disappearing (a) ID and (b) passport applications as a result of load shedding?

Reply from the Minister of Home Affairs on 7 Mar 2023

Applications for Passports and IDs do not disappear as a result of load shedding. When there is load shedding, replications stop because servers of the affected Branches are off. However, the applications captured before load shedding appear on the database. The officials then run a process to reconcile the information.

END

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2023-w405 - 07 March 2023

Liezl Linda van der Merwe to ask the Minister of Home Affairs

Whether, he will clarify the position on e-visas as stated by the President of the Republic, Mr M C Ramaphosa, during the State of the Nation address that after the Government has completed a comprehensive review of the work visa system, it will move quickly to implement the recommendations put forward and will also introduce a remote worker visa, compared to his statement in 2022 that the current visa categories are legislated by the Immigration Act, Act 13 of 2002, and that in its current form the Act does not make provision for a digital nomad e-visa, therefore there are no plans to implement a digital nomad e-visa; if not, (a) why not and (b) what are the timeframes in this regard; if so, what are the relevant details?

Reply from the Minister of Home Affairs on 7 Mar 2023

a) Honourable Speaker, the Department has developed a plan for the implementation of the recommendations from the Vulindlela Team that compiled a report on the review of the work visa regime and part of the implementation plan is the amendment of the Legislation and Regulations to include the remote work visa.

b) The amendment of the Regulations will be undertaken in the new financial ...

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2023-w381 - 07 March 2023

Mosa Steve Chabane to ask the Minister of Home Affairs

Considering that since the establishment of the Border Management Authority (BMA) significant progress has been made to date, notwithstanding, the Republic still experiencing persons entering the country illegally, what measures are put in place by the BMA to tackle such challenges?

Reply from the Minister of Home Affairs on 7 Mar 2023

The BMA has trained and deployed Border Guards to various segments of the land border law enforcement areas and Ports of Entry. Their key responsibilities, amongst others, is to detect and prevent illegal persons from entering the country. Since their deployment, the Border Guards have registered multiple successes in preventing cross-border crime, including illegal migration.

Further, from the 1st of April 2023 officials from ...

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2023-w32 - 07 March 2023

Adrian Christopher Roos to ask the Minister of Home Affairs

What (a) total number of calls to the Home Affairs Hotline number 0800 60 11 90 were (i) received by the hotline and (ii) dropped before they were attended to, (b) are the service level targets of the call centre, (c) was the achievement against the service level target, (d) is the percentage of first contact resolution, (e) mechanism of customer satisfaction is in place, (f) measure of customer satisfaction was achieved and (g) total number of call centre agents were in the call centre on any one shift in the 2021-22 financial year?

Reply from the Minister of Home Affairs on 7 Mar 2023

a) Total number of calls to the Home Affairs Hotline number for the 2021-22 financial year

  1. Total calls received by the Hotline = 602 607 calls
  2. Total number of calls dropped by clients before they answered are 273 760.

b) The Contact Centre service level targets are as follows:

  1. 80% of calls offered to agents by the integrated voice response system are to be answered within ...
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2023-w387 - 07 March 2023

Lorato Florence Tito to ask the Minister of Home Affairs

What (a) progress has he made in dealing with the problem of long queues at the offices of his department and (b) are the reasons that he has been unable to resolve the crisis to date?

Reply from the Minister of Home Affairs on 7 Mar 2023

a) In its effort to eliminate long queues in front offices, the department has rolled out the Branch Application Booking system to all one hundred and ninety-eight (198) offices with live capture system for clients to book a slot before they can visit our offices. In addition, twenty (20) additional mobile trucks have been procured making the fleet now stands at a total of ...

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2023-w31 - 07 March 2023

Adrian Christopher Roos to ask the Minister of Home Affairs

Whether he will furnish Mr A C Roos with a list of the Home Affairs offices with (a) faulty and/or broken Uninterrupted Power Supply (UPS) systems and (b) no functioning generator; if not, why not; if so, by what date will the (i) UPS be repaired and (ii) emergency power supply systems be installed in each of the specified offices?

Reply from the Minister of Home Affairs on 7 Mar 2023

  1. Yes indeed frequent loadshedding has led to frequent faulty and/or broken UPS, uninterrupted power supply. Here is a list of those affected as of 17/02/2023.

 

  1. EASTERN CAPE

1

Libode

2

Mt Ayliff

3

Tsolo

4

Mthatha

5

Bizana

6

Sterkspuit

7

Ngcobo

8

Cleary Park

9

Uitenhage

10

Graaff Reinet

11

Port Alfred

12

Willowvale

13

Butterworth

14

Mdantsane

15

King Willaims Town ...

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