The households of about 102, 060 in Madibeng Local Municipality (MLM) receive free basic water subject to the current policy review. It estimated that more than 80% of the households have access to water services either bulk, full, intermediate, informal intermediate or basic supply. The municipality gets its water supply from Odi Water Services (SWA), a water services provider. They entered into an agreement with the provider for the provision of bulk water supply. Operations and maintenance services were terminated in July 2009. On termination, the provider has experienced difficulties in an attempt to retrieve payment from Madibeng Local Municipality. A number of efforts to retrieve the arrears were unsuccessful and the water supply to the area was restricted on 18 August 2008. The supply of water was restored after an agreement was reached on how the debt was to be serviced by the municipality.