There have been 5 064 disputes lodged and referred during 2010/2011, which is a 4% increase in the number of disputes referred to the PSCBC during 2009/10. If one compares the number of disputes received for 2010/2011 with the 1,3 million public servants the PSCBC has jurisdiction over, one can deduce that only 0.38% of the public servants lodged disputes with the