Chairperson, of necessity the bureaucratic processes at Home Affairs are fairly complex and require constant management. With the advent of the smart identity cards, our offices have experienced fairly large crowds, leaving precious little time for vital management and actual process flow issues.
Accordingly, given the new office hours, we have now introduced daily "Touch base" periods, from 7:30 to 8:00 in the morning, to allow managers essentially to rally the troops. These periods will include a specific space for an hour of administrative and managerial meetings on the last Wednesday of every month.
Essentially, what this does with the new shift system is that it allows us to have at least 50% of our staff available on a Saturday to deal with the public, Saturdays naturally being quite popular with members of the public.
So, essentially, what this means is that from Monday to Friday our offices will be open between 8:00 and 16:00, on a Saturday from 8:30 to 12:30 and on the last Wednesday of every month from 9:00 to 16:00. Thank you very much.