a) The Department of Agriculture, Land Reform and Rural Development (DALRRD) took a decision to consolidate all offices into a single building to improve access to services and service delivery.
b) September 2022.
c) 89% of deeds made available within 7 days from lodgement to registration against a target of 95%; and
99% of deeds are made available within 10 days from registration to delivery against a target of 95%.
d) Please refer to Annexure A for the Deeds Office project plan and communication to clients and the public.
e) (i) The Deeds Office did not fail to provide registry services during the relocation; the deeds office provided limited services i.e. only lodgement of deeds was suspended, and registration services proceeded as normal.
(ii) There is no need for a catch-up plan as the Deeds office was proactive and obtained approval for overtime before moving the office to ensure sustained productivity.