The Teneo On-Line school is an independent school that has written the National Senior Certificate examinations, administered by the South African Comprehensive Assessment Institute (SACAI - an independent examination board that is accredited with Umalusi. In order to assist the learner, the matter has been referred to Umalusi, the Quality Assurance Council, and to SACAI. The Department of Basic Education will follow up with these two institutions to ensure that the candidate's results are finalised.