(1) With reference to her department’s 2014 Service Charter and its commitment to openness and transparency and with reference to her reply to question 937 on 14 April 2015, (a) why did she not supply the (i) cellphone numbers and (ii) e-mail addresses of all senior officials in her department as requested and (b) whether she will now make these details available; (2) for every one of the four undertakings made under the heading of the Batho Pele principle of consultation, what steps has she taken or will she take to ensure compliance with each undertaking; (3) (a) by what date and (b) how does she intend to achieve the undertaking to ensure that (i) all teachers are qualified at REQV 13, (ii) each learner has a desk and chair and (iii) Annual National Assessment examinations are moderated?