(a) The impact of the strike was mitigated through a robust business continuity and contingency plan. Critical ICT services continued to be provided during the strike.
(b) SITA and PSA agreed on a 5% salary increase across the board and a once off ex-gratia payment of R8326,45 per qualifying employee.
(c) The salary increase was fully funded from the planned 2023-2024 financial year labour cost budget.
Thank You.