GCIS assist number of ordinary citizens through Information Centres and also members of the media though media database in all GCIS provincial Offices and also including the National Office. Media Engagement Directorate and GCIS provincial Offices, receives requests to disseminate information either through media database or through GCIS Information Centers, request may be media statements; media advisories; general publications or face to face advisory services, media engagement directorate. Mandate of GCIS is to provide the public with information. GCIS assists the public with services that are within their available resources. GCIS does not keep records of the members been assisted.