I have been advised by the SAPO as follows:
1. There are 520 Post Offices nationally across the Provinces, except for the Western Cape (which SAPO does not service currently) that have e-Natis with a current total of 580 machines.
2. Yes, staff are trained on the use of e-Natis machines.
(a) Approximately 2080 staff were trained nationally with a minimum of at least 2 per branch.
(b) Training needs change continually based on specific operational requirements and with the service offerings of the respective branch that are based on specific provincial negotiated agreements. Eastern Cape, Kwa-Zulu Natal and North West have a combination of full service and renewals. SAPO also has a supervisor and teller functions per branch as per e-Natis requirements.
MS. STELLA NDABENI-ABRAHAMS, MP
MINISTER OF COMMUNICATIONS AND DIGITAL TECHNOLOGIES