(1) Whether a certain firm (name furnished) has been legally contracted to act as debt collector for outstanding SABC licence fees; if not, how did the firm gain access to names and addresses of persons assumed to be SABC licence defaulters; if so, what are the details of the process that was followed to appoint this law firm; (2) whether an investigation has been launched to establish how the firm gained access to confidential SABC customer information; if not, why not; if so, what are the relevant details of the (a) findings and (b) steps taken against any SABC officials found to have been implicated in this regard; (3) what steps has the SABC taken to inform the public that the firm is not acting on behalf of the SABC; (4) whether the SABC intends taking any legal action against the specified entity; if not, why not; if so, what are the relevant details?