(1) Whether she is aware of the standard of cell phone networks of all cell phone operators, with regard to which cell phone calls are cut off or blocked because of insufficient capacity, even in metropolitan areas where stronger signals ought to be available; if not, why not; if so, (2) whether she will take any steps to address the specified poor service, including the possibility of further enforced price reductions; if not, why not; if so, what are the relevant details?