(a) There are two (2) fixed one-stop service centres in Mthatha and Carletonville based at the respective provincial hospitals.
- Each centre is operational;
- The centres are based at the provincial hospitals in Mthatha, Eastern Cape and Carletonville, Gauteng;
- As at the end of June 2016, the total persons seen at Mthatha were 4867 and 5282 at Carletonville;
- The total number of outstanding queries from the one-stop centres is not known as yet as an internal track and trace system of claimant files has only been introduced at the MBOD as of September 2016.
(b) There are two one-stop service centres planned for Burgersfort in Limpopo and Kuruman in Northern Cape respectively in the 2016/17 FY.
END.