The Department of Higher Education and Training (the Department) has received very few complaints alleging unfair practices in the accreditation of private student accommodation. In the previous cases, there was no proof or any tangible information provided which made it impractical for the Department to investigate the allegations.
Recently (late February 2023), the Department received a letter with a sequence of events of alleged discrimination, victimization, denial of work, refusal of payments, and misrepresentation of facts by a university in its process for the accreditation of private student accommodation. The Department is looking into these allegations and has already requested the University in question to provide a detailed report on issues raised. Once the report is received, the Department will investigate further and institute appropriate measures to address the allegations.