1. The Department has 17 visa categories. As of 31 January 2024, the total number of Critical Skills, Business, and General Work Visas that form part of the annual performance plan have no backlogs.
The delays and backlogs are on two visa categories, they are section 11 (6) and Section 18. They are for spousal and relative visas respectively. The department experiences challenges regarding the legitimacy of relationships being claimed or cited in the application. It must be noted that some foreign nationals take advantage and follow corrupt methods to legitimise themselves, family members, friends, and others. The backlog in this category is 41083.
Fraudulent marriages, marriages of convenience, and a special category of cohabitation are unfortunately on the increase. The department has to prove the legitimacy of these relationships as well as their notarial contracts.
It is widely known that the department does not have sufficient capacity such as immigration officers who have to be tasked in investigating the authenticity of such relationships. Without proving the authenticity of such documents the department will end up issuing visas to people who do not deserve to be in the country.
2. The backlog plan aims to work on and finalise both the old and new applications to avoid creating another backlog with the latest applications/workflow.
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