(1) Whether voter training has been undertaken by the Electoral Commission (a) in the (i) 2009-10, (ii) 2010-11 and (iii) 2011-12 financial years and (b) during the period 1 April 2012 up to the latest specified date for which information is available; if not, why not; if so, (aa) what was the content of the training and (bb) how many people were reached in each financial year in each (aaa) province and (bbb) local authority; (2) what (a) processes, (b) procedures and (c) mechanisms are in place to ensure the effectiveness of voter training; (3) whether she has found the training to be effective; if not, (a) why not and (b) what steps were taken to ensure effective training in future; if so, what are the relevant details?