QUESTION FOR WRITTEN REPLY
NATIONAL ASSEMBLY
QUESTION 2474 (NW 2886E).
Mr D J Maynier (DA) to ask the Minister of Defence and Military
Veterans:
(1) (a) How many of the complaints that were handed to the Chief of
the SA National Defence Force (SANDF) in (a) 2009 and (b) 2010
(i) were resolved and (ii) remain unresolved;
(2) in respect of each specified complainant, (a) on what date was a
letter of acknowledgement sent to each complainant, (b) what was
the date of the last letter of correspondence with the
complainant and (c) what action will be taken if the matter has
not been resolved;
(3) what is the average number of days taken to (a) resolve a
complaint and (b) report back to her on each complaint;
(4) whether she will make a statement on the matter? NW2886E
RESPONSE
This matter is as much of concern to the Minister as it is to
the Member and the Minister has directed that a thorough and
comprehensive investigation be undertaken on this matter. The
Department has not as yet submitted the response to the Minister
as they information is still being collated and evaluated. The
response will be submitted in due course once the Minister has
considered and sanctioned it.