(1) Whether turnaround time frames have been set for the production of each type of official document; if not, why not, if so, what are the relevant details; (2) whether the time frames are being measured against the actual results; if not, why not; if so, what measures have been put in place in this regard; (3) what (a) are the comparative results for each document type, (b) are the reasons for the results in each case and (c) plans have been put in place to improve the results in each case?