(a) Number of incoming calls picked up by the automated welcome voice message |
||
(i) Each office |
(ii) Location |
(iii) Month |
19984 |
Call centre |
January |
19306 |
Call centre |
February |
0 |
Call centre |
March |
0 |
Call centre |
April |
3806 |
Call centre |
May |
13759 |
Call centre |
June |
17425 |
Call centre |
July |
15859 |
Call centre |
August |
19681 |
Call centre |
September |
23393 |
Call centre |
October |
19750 |
Call centre |
November ... |