In the late 1990s and early 2000s, Provincial Departments had their own waiting lists that were not digitised and were held in various offices.
1) Progress:
a) The National Department has developed the National Housing Needs Register (NHNR) which is utilized at provincial and municipal level to enable citizens to register their need for adequate shelter. The Provincial Departments use the NHNR to identify potential beneficiaries to ensure that the allocation process is fair and transparent.
b) The NHNR contains the integrated National and/or Provincial lists of households/ individuals that must go through the application process to become eligible beneficiaries.
2) Housing lists are captured on the NHNR, which has identified weakness. There are still allegations of beneficiary list manipulation. We are in a process to have a digital platform that reduces the risk of manipulation, that is transparent and increases accountability