(1) With reference to her reply to question 310 on 13 July 2012 relating to her department's low level of compliance in monitoring the performance of specified public servants, when does she intend to publish her plan to improve performance management in the Public Service; (2) which (a) directors-general and (b) provincial heads of department have not been evaluated; (3) whether she has investigated the reasons for the high turnover of staff in senior positions in the Public Service; if not, why not; if so, what measures has she put in place to retain skilled staff; (4) whether she has investigated the relationship between service delivery and the failure by specified national and provincial government departments to evaluate the performance of their senior staff; if not, why not; if so, what were the findings in each case?