1. With the implementation of the new BAS version delays in the processing of payments were experienced. All entities not registered on the National Treasury central database system were not converted to the new BAS version. Suppliers and claimants had to resubmit their banking details in order to process payments. These issues have been resolved and payments are now flowing.
2. Monthly review of expenditure and projections are in place to ensure a streamlined process. Regular meetings with provincial offices to determine the status of projects and the settlement of claims are in place.
3. (a) The Restitution Business is broad and labour intensive. The verification process requires extensive consultation with claimants who at times leave in different areas far apart from each other. Households have also multiplied since the time of dispossession and the verification has to be done in collaboration and in agreement with the community representatives. This process is also intended to prevent fraud in the process.
(b) The Commission is also engaged through a process of review of its business processes with the intent to find more efficient and effective ways to settle claims.