(1) It is difficult to isolate the number of unauthorized, illegal and falsified deductions which have been effected, as not all deductions are unauthorized and illegal. There are many deductions taking place which have been authorized by the beneficiaries. However, since 2014, when SASSA started recording and tracking the disputes, a total of 21 466 disputes have been recorded. In addition, during January 2016, syndicate fraud affecting approximately 8 000 social grant beneficiary accounts was uncovered originating in the Western Cape. For all these cases, the beneficiaries have been refunded the amounts deducted and a criminal investigation is underway.
(2) Of these 21 466, a total of (a) 12 160 have been resolved and (b) 9 094 are still under investigation.
(3) (a) None of the cases under investigation involve SASSA officials. Deductions occur once the social grant money has been paid into the bank account, and generally involve the beneficiary responding to SMS (mobile) marketing or taking a loan from a micro-lender.
(b) Since the practice does not involve SASSA officials, no SASSA official has been arrested in this regard.