(a) SASSA made payments to the said service provider in accordance with the Service Level Agreement entered into between the two entities for the implementation of the Integrated Community Registration and Outreach Programme (ICROP) over a period of three years.
(i) The contract between the Agency and the service provider is managed at SASSA Head Office and the payments are made directly to the contracted service provider.
(ii) Not applicable
(b) Payments were made for service rendered in accordance with the SLA referred to in (a)
(d) Refer to (i)