Social relief of distress in the form of food parcels, provided by SASSA is distributed in accordance with the provisions of the Social Assistance Act. For every applicant who calls in, an application form is completed and approved, prior to the delivery of the support.
In addition to individual requests for assistance, SASSA has also accepted referrals from the provincial coordinating structures, NGOs and civil society organisations. Where these referrals have been received, SASSA has contacted the citizens on the lists provided and completed the application form telephonically.
The various channels through which applications can be lodged have been implemented in an effort to ensure that everyone in need has been able to apply.