1. (a) The number of cards that expired are as follows :
(b) The expiry date on the cards have been extended to 31 December 2023, hence the current gold cards can still be used to access funds in the clients bank account. Beneficiaries are able to access their grants using the expired cards.
2. The expiry date on the cards have been extended to 31 December 2023 thus providing clients and the Postbank an additional 8 months to replace the cards.
The Postbank has also introduced a card less solution to enable clients to access funds in their bank accounts, thus reducing the dependency on a card. This cardless solution is a permanent solution that will enable beneficiaries to access payment at the participating retailers.
Postbank has also reached an agreement with certain merchants who will assist them with the issuing of cards. More information on this will be communicated by the Postbank in due course.
Clients are also able to use their own bank accounts to receive their social grant payments. SASSA has increased its front office capacity to accommodate an expected increase of clients to address this challenge.