The Postbank has confirmed to SASSA that all system glitches have been resolved as demonstrated in the recent payment run that went unhindered. Postbank also communicated the following to SASSA as remedial action they have taken to prevent future glitches:
- Enhanced monitoring mechanisms to track the payment process in real-time.
- Strengthened their technical infrastructure to handle higher transaction volumes, ensuring swift and uninterrupted disbursements.
- Engaged specialists for a comprehensive review of their system and to continuously rectify any vulnerabilities.