It is important to note that the Silapha Wellness programme renders a 24 hour Call Centre services with costs paid monthly. It is therefore misleading to equate the amount spent to only the number of the beneficiaries assisted as the total amount spent is made up of the following elements:
-The expenses of executing the outreaches, equates to the biggest percentage spent. Other costs are the monthly payment of the ambassadors; the monthly costs of running social media platforms and other media & PR expenses, as well as the branding and merchandise expenses for marketing. All these are accounted for as per the contract that the service provider entered into with the Department.