1. (a) Total remuneration package for on-site graders
(b) (i) various income brackets
Should an assessor have between 0 – 100 properties in his/her portfolio, they will invoice the TGCSA 50% of the establishments’ grading fee. If they have more than 100 properties, they will invoice 55% of the grading fee. If more than 200 properties, they will receive 60% of the grading fee. Over 300 properties, the Assessor will be paid 65%. The commission is only paid out if the assessor has submitted properties to the Monthly Property Approvals EXCO Meeting.
The Assessors are required to cover the costs of transport and communication from the fee paid for the assessment.
(ii) Criteria to be met in order to qualify for various income brackets
(2) (a) Numbers of days to grade a accommodations once the applications is received
(b) Average cost to grade
Grading fees are determined by three (3) variables, namely number of rooms, category of the establishment and the average room rate the said property charges its’ client. The average cost to grade a small accommodation establishment is approximately R3 500.00 should no discount be applied for by the property.
3. What is the detail of the criteria to be met to receive a star grading from the lowest to the highest grading
There is lengthy set of Core Requirements and Quality Standards that are utilised by the Assessors when conducting assessments. These Requirements and Standards cover specific areas of assessments which are clearly outlined in the published Grading Criteria. A copy can be provided but are also available on the TGCSA Website for reference.
Establishments are assessed according to the type of accommodation they provide. There are currently 7 category groupings of the 13 types of establishments:
1. Formal Accommodation
1.1 Hotel
1.2 Small Hotel
1.3 Boutique Hotel
1.4 Apartment Hotel
2. Guest Accommodation
2.1 Bed & Breakfast
2.2 Guest House
2.3 Country House
3. Self-Catering
3.1 Self- Catering Exclusive
3.2 Self- Catering Shared
4. Backpacker and Hostelling
5. Caravan and Camping
6. Venues
7. Game and Nature Lodges
Each of the above category has its core requirements and quality standards and the grading criteria to be met in order for an establishment to be successfully accredited.
STAR LEVELS
A brief description of what each star level represents is as follows:
NO. OF STARS |
POINT ALLOCATION |
OUTCOME |
|
880 – 1000 |
Outstanding quality and luxurious accommodation matching the best international standards. 5 Star Premium is reserved for properties who far exceed core requirements and quality standards in the five star sector. |
|
740 – 879 |
Excellent quality in the overall standard of facilities, furnishings, service and guest care. |
|
580 – 739 |
Very good quality in the overall standard of facilities, furnishings, service and guest care. |
|
440 – 579 |
Good quality in the overall standard of facilities, furnishings, service and guest care. |
|
300 – 439 |
Acceptable basic quality in the overall standard of furnishings, service and guest care. |