(a)(i) The under expenditure resulted due to the poor quality of three draft reports received from service providers. Payment was not processed until the quality of the reports were addressed.
(ii) The Department has provided guidance to the service providers to improve the quality of the reports. A motivation for the rollover of funds was done to commit the funds that were not spent.
(iii) Meetings were held with the service providers and inputs provided in revising the reports to improve the quality and address the scope of work fully.
(b)(i) (aa), (bb), (cc), (dd)
The deliverables, timelines, timeframes and deadlines were not met due to the poor quality of three draft reports received from service providers. The Department did not process payment to service providers until such time as the quality of the reports were addressed.
(ii) The service provider has since fully delivered on the scope of work for the three reports and addressed the quality concerns. Payment has been processed.