(a)(b) There are backlogs in the registering and licensing of vehicles.
(i) The court case between the Department and the previous NaTIS contractor resulted in delays with regards to calls logged countrywide. This matter is now resolved with this Department having ownership of the NaTIS and managing processes via the Road Traffic Management Corporation (RTMC).
(ii) The RTMC is working towards resolving all calls logged including that of Mogalakwena Local Municipality. Recently the majority of the printers presenting problems were replaced at Mogalakwena.
(iii) Time frame will depend on the severity and nature of the calls logged. All calls are currently being attended to. The latest report from the Municipality received from the province indicate that all problems have been resolved.