(1) Following the heavy rains during December 2016, it became evident that the storm water system in the Primrose area could not handle the quantity of storm water. An assessment was jointly initiated by both Ekurhuleni and Rand Water to identify if Rand Water had disturbed the storm water infrastructure whilst laying the new pipeline. The process is still in progress.
(2) The claims can be sent to Rand Water (contact person, Mr Bafana Gamede – (011) 682 0362 or Ekurhuleni pending the outcome of the investigation.
(3) Claim forms will be provided by the respective entity pending the outcome of the investigation.
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