(1) Why has it taken so long for the National Policy Guidelines for Victim Empowerment to be developed and launched, given that the Victim Empowerment Programme was launched as early as 1998 as part of the National Crime Prevention Strategy; (2) whether the Victim Empowerment Programme reaches and services rural communities effectively, particularly as there is a limited number of one-stop centres available; if not, why not; if so, what are the relevant details; (3) whether there are any departmental initiatives in place to ensure comprehensive coverage of the programme in all areas; if not, why not; if so, what are the relevant details?