(1) What are the details of the actions taken by his department to resolve the claims of Mr J G Abraham that were lodged with his department (details furnished) for (a) a long-service award and (b) a two-thirds contribution towards his medical aid contributions; (2) whether the specified claims have been resolved to the specified person’s satisfaction; if not, (a) why not and (b) what are the reasons in each case; if so, what are the further relevant details in each case?