a) The RAF has not paid the claim of the specified person (the Claimant) because: the Claimant has not proven the quantum of the claim; the Claimant has instructed more than one firm of attorneys to represent him, resulting in a dispute in relation to which firm of attorneys holds the mandate; and, the RAF is not allowed to engage with the Claimant directly due to the fact that the Claimant elected not to claim directly, but to instead use the services of an attorney; and (b) the Claimant’s attorneys are dominis litis and therefore in control of the litigation, consequently the RAF is not in a position to advise when the claim will be settled and paid.