About Question 173, in
relation to the uFiling system, I am told that Unemployment Insurance Fund, UIF, participated in a SA Revenue Service, SARS, contract, in other words, UIF pick it back on SARS contract within Interlife. The uFiling system is the product of Interfile. The maintenance and support of uFiling system was made by the UIF to be the responsibility of Interfile contractually. The Interfile
contract is running for three years, and the contractual period will come to an end on 31 March 2020.
The monthly support and maintenance cost is R1,480 253. The contract includes a bouquet of services which include inter alia, the following: Call centre services, hosting services which are made up of four subdivisions or subservices, operational support, database management, maintenance infrastructure, infrastructure management and maintenance, and reporting. The other subservices are uFiling hardware, software infrastructure and hosting services. The other one is connectivity services and the other sector is payment, gateway infrastructure and hosting. For the support and the maintenance contract from 2017 to date, an amount totalling R42,8634 have been paid for a three year support and maintenance contracts since April 2017.
By support and maintenance we mean, maintenance services which is made up of four subdivisions I also referred to, the uFiling application software maintenance and support, the virtual office application, software maintenance and support, technical account management, online application, maintenance and support. In anticipation of the contract ending in March next year, UIF has gone out on tender, which is currently on the evaluation process.