4.12 Site visit to Malaba Extension 6 The delegation was accompanied by municipal officials and a ward councillor to the sites. The municipal official reported that the project was an informal settlement upgrade. It was established about five to ten years ago. It had 106 households. Development would take place in phases. People would be moved, construction would take place and the people would be brought back after the houses have been completed. The in-situ upgrading in phase 2 was awaiting the environmental impact assessment. There was no proper sanitation and residents were excavating pits as toilets. The municipality had provided bucket toilets as a temporary measure and weekly refuse collection. Surprisingly when the delegation interacted with residents, they complained by saying that they sometimes used plastic bags to relieve themselves and then threw the bags on a nearby field. The delegation was dismayed by this practice and urged the municipality to provide proper and dignified sanitation to the community. The project manager, who also accompanied the delegation, indicated that bucket toilets were used as a temporary measure because ventilated improved pit (VIP) toilets required more funding, which was still a challenge.