The delegation observed the following: Even though the provincial Department of Human Settlements had informed the delegation that the recommendations by the Committee based on its previous visit in 2009 were considered and implemented, it was not the case on the ground. Most of the projects were still without proper or adequate sanitation. In the Nelson Mandela Bay Municipality communities were still using the bucket system. Rural sanitation was not prioritised, thus resulting in huge backlogs. The provision of VIP toilets was not sustainable. There was a need for a common definition of the bucket system. The provincial department took long to allocate emergency housing to disaster victims, which resulted in communities residing in tents for many years. The province lacked a strategy on how to approach job creation. There was no policy on the management of backyard dwellers. The lack in the monitoring of projects resulted in poorly constructed houses and required that those houses be rectified. The lack of electricity compelled residents to use paraffin which could result in health hazards and also the lack of electricity create opportunities for crime.