3.3.10 Offenders at the Maximum Centre complained of lack of rehabilitation and skills development programmes. Inmates had no sentence plans and claimed that they had no interaction with outside service providers, and that this somehow hindered their reintegration. The centre management stated that all offenders who were required to have them, had sentence plans. The only external service providers working at the centres were South African National Council on Alcohol and Drug Dependence (SANCA) and the National Institute for Crime Prevention and the Reintegration of Offenders (NICRO); the majority of the programmes were provided by the DCS itself.