4.2 Incarceration Maintenance 4.2.1 Despite the DCS' continued complaints of the DPW's failure to deliver services as per its mandate, the Committee has had no indication of the DCS' commitment to ensuring that the DPW delivers, or that the working relationship is improved. At the time of the compilation of this report, the long outstanding DPW-DCS service-level agreement (SLA) had not yet been concluded. The DCS' reasons provided for the delay were questionable, bordering on the Committee being mislead. While the Committee acknowledges the challenges experienced by the DPW in executing its mandate, it cannot be denied that the DCS has not done much to ensure that services are delivered. Given this, the DCS' intention to have the DTI manage some of its projects, offers little comfort. The DCS should provide the Committee with a written report on the reasons for the delay in concluding its SLA with the DPW, as well as with the SLA it has concluded with the DTI for all projects the latter is to assist with.