. A concern regarding payment of grid electricity in Emahlabathini area was raised. A community member indicated that when he bought electricity for R100 it was utilized quickly. The resident contacted Eskom and was given a number to key into the system, resulting in the resident recovering half the amount of electricity he has purchased. This was a general problem in Emahlabathini. The Emahlabathini community was then advised by Eskom to report the matter to the Councillor, who would take up the matter with the Municipality. The feedback was never received from the Councillor - the current situation is that grid electricity is available but not working. . Adding to what Mayor Sikakhane said: As much as the community appreciates the SHSs, they would like to get grid electricity from Eskom. . There were complaints that the payment method used by KES is problematic. The beneficiaries of the solar home system are required to pay the monthly fee at the Post Office. The issue highlighted is that "old people spend more than an hour in the queue in the post office when wanting to pay for the KES solar. There is one queue for everything." A dedicated line for those paying for KES services was recommended. . An issue was raised about a community/village member that resides near an existing grid connection but was told supply to his village will come from the side that has non-grid electrification. Residents were concerned about this process. . A concern was also raised about the fact that the KES systems are designed in such a way that supply gets disconnected when one has not paid for the KES services. The main issue though, was that even though one is disconnected, the monthly service fee still has to be paid. The community needed clarity on how one pays for a service that is not being used. . The limited capacity of the solar home systems was highlighted as a concern. The fact that one cannot cook or connect a fridge was regarding as very limiting in light of the fact that residents are far from the towns - preferable they would like to buy bulk food and store it in the fridge. . Clarity was sought as to what happens "if the solar panel was stolen, would KES replace the system?