The community observed that government perceived them as the opposition, and yet they needed assistance with service delivery. There was no consistency in delegating officials to work closely with the community. It was stated that officials continually changed. At some stage the community would be informed that the officials had resigned, which resulted in progress being compromised. Councillors convened meetings as political gatherings. The community later discovered that issues discussed in such meetings were addressing issues of development. NGOs and faith-based organisations (FBOs) were perceived as organisations that were taking over the duties of government officials when the intention was to assist with community development.