With regard to the new instances of SA Social Security Agency (SASSA) card fraud which have been reported, what (a) is she and/or her department doing regarding reports that the elderly are being sent from pillar to post in order to lodge a single complaint without SASSA or the SA Post Office taking responsibility, (b) plan is in place to combat further corruption and stop fraudulent transactions from taking place on the SASSA cards of the grant recipients and (c) are the reasons for the delay in investigations that take up to six months before finalisation?