(1)(a)
The SASSA Act No 9 of 2004, Section 6.1 (a) stipulates that the CEO is responsible for the management of the Agency subject to the direction of the Minister. This in essence includes inter alia the review of the operating model to enable the efficient service delivery.
The proposed model is not yet implemented since it is still on route for approval by the three Ministers in line with section 7(2) of the SASSA Act, 2004.
Kindly note that the three Regional Executive Managers are seconded on a temporary basis to manage two additional Regions each for the period of six months which will lapse at the end of October 2020. It should be noted that the said employees are not compensated as a result of the job enlargement and consultations took place before they were seconded. The secondments are in line with the Staffing Practices Policy of SASSA.
(b)
The CEO, in consultation with EXCO, identified the need to review and streamline the current operating model, business processes and Organisational structure to ensure alignment to the strategic direction of the Agency.
The following strategic considerations were taken into account:
(2) SASSA is in the process of obtaining the necessary approval from the Minister, in consultation with the Ministers of Finance and Public Service and Administration. At this stage there is no approval therefore implementation cannot be effected as it is depended on approval by the three Ministers.
(3) (a) The Regional Executive Manager’s positions were evaluated and graded at salary level 15. The newly proposed Cluster Head positions are not yet evaluated and graded as the said process will follow after the approval by the relevant structures.
(b) The outcomes of the evaluation and grading processes is dependent on the approval of the operating model by the Ministers. In the event that the operating model is approved, the said job will be subjected to the evaluation and grading process.
(4) The secondment of the cluster heads is in line with:
The secondments of the Cluster Heads were approved in line with the above legislative framework, policy provision and Human Capital Management Delegations for a period of six months, effective from 01 May 2020 until 31 October 2020. The seconded employees have the necessary competencies since they have occupied the same position i.e Regional Executive Managers for more than seven years.
As already mentioned, the three Regional Executive Managers were duly consulted and they accepted additional responsibilities at no additional costs to the Agency. Whether the operating model is approved or not approved, relevant Human Resources (HR) interventions will be effected.
(5) The operating model was developed in October 2019 which was before the realisation of the COVID 19 pandemic. As a result, the proposed model did not directly address the COVID-19 pandemic, however the Agency developed a broad Risk Plan that ensured the efficient rendering of essential services during any calamity.This was based on the SWOT as well as the PESTLE Analysis deliberations conducted during the proposed operating model sessions. SASSA has subsequently adopted a Risk Plan with mitigating strategies which incorporates COVID 19 pandemic. Same will beincluded in the operating model if approved.