(1)Whether, with reference to the SA Social Security Agency (SASSA) which ran out of grant cards during the first two weeks of January 2016, affecting areas of East London, Grahamstown and Port Elizabeth, the problem of the availability of grant cards has been resolved in the specified areas; if not, (a) why not and (b) when will it be resolved; if so, when;
(2) whether her department has a programme intended to monitor and improve the quality of a caring service given to frail aged citizens; if not, why not; if so, what are the relevant details;
(3) whether SASSA does not have an arrangement to attend to citizens who may have arrived early, but could not be served at the time of office closure at 16h30, resulting in the elderly having to return the next day at additional cost to them; if not, why not; if so, what are the relevant details?