1. Whether the State Information Technology Agency (SITA) has enough capacity and expertise to service the critical service level agreements it concluded with the Department of Home Affairs; if not, (a) why not and (b) what steps has his Department taken to ensure that the SITA’s capacity and expertise are improved to a satisfactory level; and
2. Whether SITA has put any (a) routine and /or (b) preventative maintenance procedures in place to ensure that the Department of Home Affairs network problems are solved before it adversely affects its services; if not, why not; if so, (i) what are the relevant details and (ii) what impact did the specified procedures have on the availability of the specified department’s services?