(1)With reference to the 20 000 students who were affected by the hand of god during the 2019 application process for assistance by the National Student Financial Aid Scheme, what is the total (a) number of students who have not been paid due to technical reasons in 2020, (b) amount that the errors amounted to and (c) number of students who dropped out of tertiary institutions because of the technical malfunction;
(2) whether any measures have been put in place to assist the specified students; if not, why not, if so, what are the relevant details?