. Examine the unique driving economic factors for each of the provincial offices which would have direct bearing on the demand for service delivery by the DoL. . The extent to which each of the provincial offices is ready to meet their specific economic needs: structurally, systemically and operationally. . Generally assess the capacity of the provincial offices to implement and enforce the policies and legislation of the DoL. . Gauge staff sentiment and be able to make an analysis of the state of health of the DoL as an organisation. . Devise informed intervention mechanisms to the challenges faced by the DoL. . Mobilise necessary resources to deal with these challenges by leveraging the current financial allocation of the DoL and/or requesting additional funding from the National Treasury. Consequently, the DoL team identified some challenges that were common to most of the labour centres that were visited.